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Cookie policy

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Juridiskt meddelande

GENERAL TERMS

BOOKING CANCELLATION BY THE CLIENT

Any cancellation or amendment request must be sent to us in writing, by email, fax or post, and will take effect on the day we receive the request.

You will be liable to pay the cancellation or amendment charges shown below.

More than 30 days before arrival date = 10% of the booking price.
29 – 7 days before arrival date = 50% of the booking price.
Less than 7 days before arrival = 100% of the booking price.

There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.

CHANGES BY THE COMPANY

In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.

DATA PROTECTION (Organic Law 15/1999 of 13th December )

In compliance with the Organic Law 15/1999 of 13th December, on Protection of Personal Data ("LOPD"), we inform that, through the completion of forms, your personal details will be incorporated and held in the company files, with the purpose of being able to offer and provide you with our services. In addition, we inform you of the possibility to exercise the right of access, rectification, cancellation and opposition with regard to your personal data, the company being responsible for the file.

Cookiepolicy

Senast uppdaterad: 2025-03-18

Denna cookiepolicy förklarar hur Roomservices Marbella SL ("vi", "oss" eller "vår") använder cookies och liknande tekniker för att känna igen dig när du besöker vår webbplats på Roomservices Marbella SL ("Webbplatsen"). Den förklarar vad dessa tekniker är, varför vi använder dem och dina rättigheter att kontrollera vår användning av dem.

Vad är cookies?
Cookies är små datafiler som placeras på din dator eller mobila enhet när du besöker en webbplats. Cookies används i stor utsträckning av webbplatsägare för att få sina webbplatser att fungera, eller för att fungera mer effektivt, samt för att tillhandahålla rapporteringsinformation.

Varför använder vi cookies?
Vi använder cookies av flera anledningar, inklusive:

Nödvändiga cookies: Dessa cookies är nödvändiga för att webbplatsen ska fungera och kan inte stängas av i våra system. De ställs vanligtvis endast in som svar på åtgärder du vidtar, till exempel att ställa in dina sekretesspreferenser, logga in eller fylla i formulär.

Prestandacookies: Dessa cookies tillåter oss att räkna besök och trafikkällor så att vi kan mäta och förbättra webbplatsens prestanda.

Klicka här för att ändra dina cookieinställningar.

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how Personally Identifiable Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?
When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help process your reservation.

When do we collect information?
We collect information from you when you make a reservation, send us a request, subscribe to a newsletter or enter information on our site.

How do we use your information?
We may use the information we collect from you when you make a reservation, send us a request, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
      • To improve our website in order to better serve you.
      • To quickly process your transactions.
We collect your email address in order to:
      • Send information, respond to inquiries, and/or other requests or questions.
      • Process reservations and to send information and updates pertaining to orders
      • We may also send you additional information related to your product and/or service.

How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers.

Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Third party links
At this time, we do not include or offer third party products or services on our website.

Questions
If there are any questions regarding this privacy policy you may contact us using the contact information in the footer of the site, or via the the form on the Contacts page.

This Privacy Policy is effective as of 2015-01-20

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Erbjudande

A1- Seaclub suites by Roomservices Estepona

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